Monday, September 27, 2010

FIRST DAY!

back to this blog because i need somewhere to rant.

first day of itp today and im brain fried.
took a pretty short orientation around the whole place and various departments before lunch. It was better than expected and i could survive on it for the next 6 months.

After lunch, posted to concierge for the rest of the day and tried to learn the ropes. too bad there was so many ropes to learn, its virtually impossible. Now comes the worst part, one by one they left the front desk till its me all alone.
At first tot it was alright till one guest come, Norwegian. HOSEH cannot understand 9 out of 10 words she saying, so first thing that came to my mind is to get help asap. Ran over to the back office and find whoever that can take charge, problem solved.
Next guest American lady who pronounce 710 as 17 (heard by the other staffs after seeking their help too, so nt my fault hor).

Tml housekeeping and engineering, hope they dun info overload me too

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